Top 5 Mistakes Homeowners Make When Hiring a Deck Contractor

Top 5 Mistakes Homeowners Make When Hiring a Deck Contractor

Hiring a deck contractor should be exciting—you’re about to build a beautiful new space for relaxing, entertaining, and enjoying the outdoors. But too many homeowners rush the process and end up with regret instead of results.

Don’t let that be you. Here are the top five mistakes to avoid when hiring someone to build your deck—and how to make sure your investment pays off.


1. Falling for the Cheapest Quote

We get it. Decks can be expensive, and that low quote is tempting. But like most things in life, you get what you pay for.

Cheap quotes often lead to:

  • Poor-quality materials

  • Unskilled labor

  • No insurance or licensing

  • Sudden “surprise” charges mid-project

A professional, experienced contractor might cost more upfront—but they’ll build it right the first time, and save you major repairs (or complete rebuilds) down the road.

Pro Tip: Get at least 2–3 estimates and compare what’s included—not just the bottom line.


2. Not Checking Credentials or References

You wouldn’t let a stranger perform surgery on your house, right? A deck is a major structural addition—it needs a builder with proper credentials.

Always ask for:

  • Proof of license and insurance

  • A portfolio of past work

  • References from recent customers

Then actually call those references. Ask about communication, timelines, cleanup, and the finished product.

Bonus tip: Look for online reviews, but don’t stop there. Real feedback from real people goes a long way.


3. Skipping the Written Contract

Never hire a contractor based on a handshake or text thread. A proper contract should include:

  • Scope of work

  • Materials used

  • Timeline and payment schedule

  • Warranty information

  • Clean-up expectations and permits

A clear contract protects both you and the builder—and sets expectations from the start.


4. Ignoring Design and Material Guidance

Some contractors are just installers. Others are collaborators.

A good contractor should help you:

  • Choose materials based on your climate and budget

  • Understand the pros/cons of wood vs. composite

  • Design a layout that works with your home and yard

  • Recommend lighting, railing, drainage, and code compliance

Mistake: Assuming you have to know everything before the project starts.
Truth: A great contractor will educate and guide you through the process.


5. Not Thinking About the Future

Decks are long-term investments. You want something that’s going to last—and grow with you.

Common oversights:

  • No room for future add-ons (like a pergola or privacy wall)

  • Poor drainage causing water damage

  • Skipping low-maintenance materials to “save now”

  • Not planning for kids, pets, or resale value

Ask your contractor how the deck will hold up over 10, 20, even 30 years. Their answer will tell you everything you need to know.


Final Thoughts: Hire Smart, Build Better

Choosing the right contractor is just as important as choosing the right materials. Take your time, ask smart questions, and trust your gut.

A little research now can mean the difference between a dream deck—and a nightmare with a price tag.

Best Practices for Hiring Contractors

The construction world is filled with an assortment of different contractors you can hire for specific types of home projects. There are custom deck contractors, remodeling contractors, general contractors, and many variations in between. Actually, there are contractors in nearly every industry. A contractor is a person or company that engages in a contracted agreement with you to provide materials, services, or both. Whether you’re hiring a contractor to build you a custom deck in Omaha, or a contractor to build a pool, there are best practices you should follow to protect your investment and increase the odds of a good outcome.

Do Your Homework

Always do your homework before hiring a contractor. Start by checking the Better Business Bureau (BBB). The BBB was founded in 1912 as a private, nonprofit organization that focuses on providing marketplace transparency to identify good and bad companies. Angie’s List is another great resource that provides verified reviews and comparisons of local companies. Last but not least, check Google. All businesses today should have a Google My Business account and a good amount of Google reviews.

No Deposits Necessary

If you do a little digging, you’ll find countless stories of people giving money to contractors who never complete the service or disappear altogether. Established companies generally don’t need a deposit to get started. Some companies may ask for a deposit to cover material costs, but be wary, because it’s a sign they’re either new and don’t have enough capital to get through a job without a deposit, or they manage their finances poorly. If they get into a pinch, you can’t depend on them to fulfill their contract.

Years of Experience vs. Years in Business

If you see a company that started a few years ago claiming to have 90 years of experience, that’s a red flag. They may have 20 employees, and altogether their experience adds up to 90 years, and who knows exactly what the “experience” was. The smart and safe thing to do is to go with a company that has been in business for decades. If they made the “years of experience” claim, you’d see “we have 500 years of experience.” If a company has survived for over ten years and has good reviews, they’re a solid choice.

Beware of Fly-By-Night Contractors

The fly-by-night contractor may someday literally knock on your door and make you an offer that sounds too good to be true. And it almost always is too good to be true. Fly-by-night contractors usually don’t have a website, are not local, and often can be spotted by the following:

• Solicits door-to-door
• Only accepts cash or asks for full payment up-front
• Pressures you to make an immediate decision
• Offers discounts for finding other customers
• Asks you to obtain the building permit for the project
• Can’t be found online or in a local directory

Looking for a Custom Deck in Omaha this Summer?

Decks, Decks, and More Decks is a local family-owned custom deck-building company. Since 1980 we have been adding beauty to backyards all over the Omaha, Nebraska area. But don’t take our word for it.

Check out our Google Reviews

Check out our rating on the BBB

Look at our Angie’s List profile